Service Operations Dispatcher: Scheduling & Coordination

Cash-Wa; Salina (KS); On-site; USD 23,000 - 28,000; Full time

Job summary

Cash-Wa seeks a Dispatcher – Service Operations to coordinate scheduling, dispatch technicians, and keep operations running smoothly from our Salina, Kansas office. You will communicate with customers, installers, and internal teams, and ensure timely service delivery.

Hours: Mon–Fri 8am–4:30pm; Starting wage: $17–$20/hr depending on experience. Responsibilities include maintaining service tickets in Service Fusion, coordinating parts and equipment logistics, and delivering excellent customer

Qualifications

• High School Diploma/GED required or equivalent experience.
• Experience in dispatching, scheduling, customer service, inventory, logistics, warehouse, or service coordination is preferred but not required.

Responsibilities

• Schedule and dispatch Service Professionals for service calls, preventive maintenance visits, and installations.
• Coordinate daily service routes and technician schedules.
• Communicate schedule changes, priority requests, and customer updates.
• Monitor job progress and make real-time scheduling adjustments when needed.
• Ensure Service Professionals have the information, parts, equipment, and documentation needed for successful job completion.

Skills

Scheduling & Dispatching

Customer Service

Communication

Inventory & Logistics

Data Entry

Education

High School Diploma/GED

Tools

Service Fusion

Scheduling System

Email & Text

Job description

Cash-Wa seeks a Dispatcher – Service Operations to coordinate scheduling, dispatch technicians, and keep operations running smoothly from our Salina, Kansas office. You will communicate with customers, installers, and internal teams, and ensure timely service delivery.

Hours: Mon–Fri 8am–4:30pm; Starting wage: $17–$20/hr depending on experience. Responsibilities include maintaining service tickets in Service Fusion, coordinating parts and equipment logistics, and delivering excellent customer