Service Dispatch & Operations Coordinator

Cash-Wa Distributing in; Salina (KS); On-site; USD 23,000 - 28,000; Full time

Job summary

Cash-Wa Distributing is seeking a Service Operations Dispatcher to coordinate scheduling and dispatch for our service team in Salina, KS. You will serve as the communication hub among customers, technicians, installers, and internal departments to ensure timely and accurate service delivery.

The role emphasizes real-time scheduling, data entry in Service Fusion, and proactive interaction with customers to resolve inquiries and updates. Strong organizational and multitasking skills are essential.

Qualifications

• High School Diploma/GED or equivalent experience is required.
• Dispatching, scheduling, customer service or logistics experience is preferred but not required.
• Strong communication and organizational skills are essential.

Responsibilities

• Dispatching & service coordination: schedule and dispatch service professionals for calls, maintenance, and installations.
• Customer & team communication: be the primary contact between customers, service professionals, installers, sales, and internal departments.
• Service management & data entry: create and maintain service tickets, work orders, and customer records in the system.
• Parts, equipment & sample logistics: coordinate movement of parts and samples between facilities and customers.
• Inventory support: assist with inventory tracking and accuracy.
• Refurbishment & equipment development: learn equipment management and support inspections and documentation.

Skills

Dispatching

Scheduling

Customer service

Communication

Inventory

Logistics

Administrative

Team coordination

Education

High School Diploma/GED

Tools

Service Fusion

Job description

Cash-Wa Distributing is seeking a Service Operations Dispatcher to coordinate scheduling and dispatch for our service team in Salina, KS. You will serve as the communication hub among customers, technicians, installers, and internal departments to ensure timely and accurate service delivery.

The role emphasizes real-time scheduling, data entry in Service Fusion, and proactive interaction with customers to resolve inquiries and updates. Strong organizational and multitasking skills are essential.