Dispatch Specialist: Urgent Calls & Field Scheduling

Air Services Heating, Cooling, Plumbing & Electrical; Springfield (MO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Disability & Term Life Insurance

Matching 401k benefits

On-going training & development

Paid Holidays

Paid Time Off

Job summary

Air Services Heating, Cooling, Plumbing & Electrical in Springfield, MO is seeking a Dispatcher to support our growing team. You will handle emergency and non-emergency calls, prioritize based on urgency, and coordinate with field technicians for timely service.

The position offers a training period, pay up to $19.00/hour after training, weekly pay, and comprehensive benefits including medical, dental, vision, and a 401(k). Weekend and some evenings required to meet demand.

Qualifications

• Previous Dispatcher experience (preferred).
• Strong attention to details.
• Conscientious, team player.
• Honesty integrity, quality craftsmanship and a good attitude.
• Clear background check and drug screen applicable per law.

Responsibilities

• Receive emergency and non-emergency calls and record significant information as necessary.
• Knowledgeably prioritize calls according to importance and urgency.
• Monitor field technicians in order to effectively prioritize their schedules and use of time.
• Schedule appointments with clients using the right tech/right call guidelines.
• Data entry into the computer system to track calls and client information as necessary.

Skills

Dispatcher experience

Attention to detail

Team player

Job description

Air Services Heating, Cooling, Plumbing & Electrical in Springfield, MO is seeking a Dispatcher to support our growing team. You will handle emergency and non-emergency calls, prioritize based on urgency, and coordinate with field technicians for timely service.

The position offers a training period, pay up to $19.00/hour after training, weekly pay, and comprehensive benefits including medical, dental, vision, and a 401(k). Weekend and some evenings required to meet demand.