Service Operations Coordinator: Scheduling & Invoicing

Generac Power Systems Inc.; Delaware; Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Life & disability insurance

PTO and holidays

401(k) retirement benefits

Descripción de la vacante

Energy Systems is seeking a Service Coordinator to manage work orders, answer calls, and schedule technicians while supporting the service department’s workflow and invoicing processes. The role emphasizes strong organizational skills and teamwork in a fast-paced environment.

Responsibilities include processing orders, tracking quotes, and coordinating with parts and sales to ensure exemplary customer service in a technical service setting.

Formación

• HS Diploma or equivalent.
• 2 years administrative experience in a service-related business.
• Experience scheduling field technicians and/or customer service.
• Proficient in Microsoft Office applications (Outlook, Word, Excel).
• Strong time management and interpersonal skills.
• Ability to work under pressure.

Responsabilidades

• Create work orders and answer incoming service calls.
• Assist with scheduling technicians and managing the job calendar.
• Process completed work orders and monitor goals.
• Follow up on quoted service repairs and recommended repairs.
• Support other Service Department roles as needed.
• Provide support to parts and sales for customer service.

Conocimientos

Microsoft Office

Educación

HS Diploma or Equivalent

Associate Degree (preferred)

Herramientas

Outlook

Word

Excel

Descripción del empleo

Energy Systems is seeking a Service Coordinator to manage work orders, answer calls, and schedule technicians while supporting the service department’s workflow and invoicing processes. The role emphasizes strong organizational skills and teamwork in a fast-paced environment.

Responsibilities include processing orders, tracking quotes, and coordinating with parts and sales to ensure exemplary customer service in a technical service setting.