Service Operations Coordinator – Dispatch, Scheduling & Impact

thyssenkrupp Elevator; Pensacola (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible spending accounts (FSA)

Health savings account (HSA)

Disability insurance

Job summary

Thyssenkrupp Elevator in Pensacola, FL is seeking an Operations Coordinator- Service/Repair to handle administrative duties for the service operations department. You will manage on-call lists, dispatch communication, payroll entry, and invoicing, ensuring efficient, cost-effective operations.

The role supports technicians and supervisors, maintains records, and coordinates with regional accounts. A high school diploma and Oracle database knowledge are preferred, with additional elevator admin

Qualifications

• High school diploma or GED or equivalent.
• Some elevator repair administrative work preferred.
• Oracle database knowledge

Responsibilities

• Performs Install Base maintenance as needed and creates safety inspection tickets.
• Updates on-call lists and notifies Dispatch daily.
• Assists with payroll processing and cost corrections.
• Creates parts requisitions and processes invoices.
• Liaises between branch operations and regional dispatch to coordinate schedules.

Skills

Administrative support

Scheduling

Education

High school diploma or GED

Oracle database knowledge

Tools

Oracle database

Job description

Thyssenkrupp Elevator in Pensacola, FL is seeking an Operations Coordinator- Service/Repair to handle administrative duties for the service operations department. You will manage on-call lists, dispatch communication, payroll entry, and invoicing, ensuring efficient, cost-effective operations.

The role supports technicians and supervisors, maintains records, and coordinates with regional accounts. A high school diploma and Oracle database knowledge are preferred, with additional elevator admin