Service Operations Coordinator

METCO, Inc.; Wisconsin; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

METCO, Inc. in Wisconsin seeks an organized office and service operations assistant to support the service department. You will coordinate activities, manage paperwork, and create and process service work orders, while facilitating communication with field technicians.

You will collect and code technician time sheets, handle data processing and invoicing, and liaise with regulatory inspectors while monitoring certifications. This full-time role offers standard hours and competitive benefits.

Qualifications

• High School Diploma/GED is required.
• Experience working in an office setting.
• Ability to manage multiple projects at the same time.
• Ability to analyze problems and develop viable solutions.
• Capacity to work independently and seek out assistance as required.
• Ability to clearly communicate with a wide variety of individuals.
• Proficiency in Microsoft Excel, Word, and Outlook.

Responsibilities

• Facilitate communication with field technicians.
• Create and process service work orders.
• Collect and code technician time sheets.
• Process paperwork and manage data.
• Process and invoice completed work orders.
• Provide correspondence with regulatory inspectors.
• Monitor field technician certifications.

Skills

Communication

Multitasking

Problem solving

Independent work

Office software

Education

High School Diploma/GED

Tools

Excel

Word

Outlook

Job description

METCO, Inc. in Wisconsin seeks an organized office and service operations assistant to support the service department. You will coordinate activities, manage paperwork, and create and process service work orders, while facilitating communication with field technicians.

You will collect and code technician time sheets, handle data processing and invoicing, and liaise with regulatory inspectors while monitoring certifications. This full-time role offers standard hours and competitive benefits.