Service Manager’s Assistant

METCO, Inc.; Wisconsin; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

METCO, Inc. in Wisconsin seeks an organized office and service operations assistant to support the service department. You will coordinate activities, manage paperwork, and create and process service work orders, while facilitating communication with field technicians.

You will collect and code technician time sheets, handle data processing and invoicing, and liaise with regulatory inspectors while monitoring certifications. This full-time role offers standard hours and competitive benefits.

Qualifications

• High School Diploma/GED is required.
• Experience working in an office setting.
• Ability to manage multiple projects at the same time.
• Ability to analyze problems and develop viable solutions.
• Capacity to work independently and seek out assistance as required.
• Ability to clearly communicate with a wide variety of individuals.
• Proficiency in Microsoft Excel, Word, and Outlook.

Responsibilities

• Facilitate communication with field technicians.
• Create and process service work orders.
• Collect and code technician time sheets.
• Process paperwork and manage data.
• Process and invoice completed work orders.
• Provide correspondence with regulatory inspectors.
• Monitor field technician certifications.

Skills

Communication

Multitasking

Problem solving

Independent work

Office software

Education

High School Diploma/GED

Tools

Excel

Word

Outlook

Job description

METCO provides complete design & installation, repair & upgrades, testing & compliance, parts & supplies, tank removals, and environmental consulting for all types of fuel systems. Our primary customers include retail gas stations in WI, MN, and IA.

Position Summary

This position provides support to the service department, particularly in organizing various activities, tasks, and resources to ensure smooth operations. Specific functions will vary, but the core responsibilities typically involve assisting day-to-day operations, coordinating activities, and facilitating communication.

• Facilitate communication with field technicians.
• Create and process service work orders.
• Collect and code technician time sheets.
• Process paperwork and manage data.
• Process and invoice completed work orders.
• Provide correspondence with regulatory inspectors.
• Monitor field technician certifications.

Qualifications

• High School Diploma/GED
• Experience working in office setting.
• Ability to manage multiple projects at the same time.
• Ability to analyze problems and develop viable solutions.
• Capacity to work independently and seek out assistance as required.
• Ability to clearly communicate with a wide variety of individuals.
• Ability to operate a personal computer using standard and customized software applications, including being proficient in Excel, Word, and Outlook.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Office Hours Monday through Friday 7:30 to 4:30.
• Repeat the same movements.
• The ability to lift and move up to 15 pounds at times.

Job Type: Full-time

• 401(k) matching
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Slow flowing dispensers do not mix with today’s fast paced world! Did you know the filters installed on your dispensers work to catch contaminates before reaching your customer’s fuel...