Service Operations & Logistics Coordinator

Accredited Labs; Manitowoc (WI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Company‑Paid Life Insurance

Paid Time Off (PTO)

Paid Holidays

Professional Development and GrowthOp­

Job summary

ATSNUC, Inc. in Manitowoc, WI, is seeking a Service Operations Coordinator to join our nuclear gauge service and calibration operation. You will coordinate equipment flow, maintain accurate documentation, and communicate with customers to keep service on schedule.

Ideal candidates have experience in operations coordination, logistics, or quality systems, enjoy managing multiple priorities, and take ownership of processes to drive timely, compliant service delivery.

Qualifications

• High school diploma or equivalent.
• Strong computer skills, including Microsoft Outlook, Word, and Excel.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects, deadlines, and priorities simultaneously.
• Ability to work independently and take ownership of responsibilities.
• Experience maintaining detailed records, documentation, or tracking systems.
• Experience in operations coordination, customer service, logistics, project coordination, office administration, quality, or a related role.
• Experience with inventory management, purchasing, scheduling, shipping, or vendor coordination.
• Experience working within a documented quality system or regulated environment.
• Familiarity with ISO/IEC 17025 requirements or quality documentation processes.
• Experience supporting technical service operations or equipment-based businesses.
• Knowledge of calibration, metrology, radiation safety, or technical equipment environments.
• Experience using business management, inventory, service tracking, or ERP software.

Responsibilities

• Coordinate equipment throughout the service and calibration process from arrival through completion.
• Log incoming equipment into tracking systems and maintain accurate status information.
• Monitor workflow and identify jobs requiring follow-up, customer approval, additional testing, or parts.
• Coordinate activities between service, calibration, shipping, and outside testing providers.
• Review records, documentation, service reports, and shipping paperwork for completeness and accuracy.
• Maintain equipment traceability and support compliance with quality and documentation requirements.
• Communicate with customers regarding equipment status, scheduling, approvals, and service updates.
• Coordinate customer pickups, drop‑offs, outbound shipments, rentals, and equipment transfers.
• Support inventory management, purchasing activities, vendor communications, and supply replenishment.
• Perform routine calibration of radiation survey meters after completing company‑provided training.
• Assist with invoicing, quotes, purchase orders, scheduling, and other operational documentation.
• Support continuous improvement initiatives focused on quality, efficiency, accuracy, and turnaround time.

Skills

Attention to detail

Organizational skills

Multitasking

Communication skills

Independent work

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

ATSNUC, Inc. in Manitowoc, WI, is seeking a Service Operations Coordinator to join our nuclear gauge service and calibration operation. You will coordinate equipment flow, maintain accurate documentation, and communicate with customers to keep service on schedule.

Ideal candidates have experience in operations coordination, logistics, or quality systems, enjoy managing multiple priorities, and take ownership of processes to drive timely, compliant service delivery.