Service Operations Coordinator

Citigroup Inc.; Missouri; On-site; USD 38,000 - 46,000; Full time

Job summary

Citigroup Inc. in Ofallon, Missouri, seeks a Service Process Coordinator 2 for an on-site, full-time role. You will organize, record and process production outputs, support multiple products/services, and maintain accuracy while working under direct supervision.

The candidate should have a High School diploma and basic communication skills, with an emphasis on risk awareness and compliant data handling in daily tasks.

Qualifications

• Basic written, verbal and listening skills required.
• Attention to detail and task accuracy are essential.
• Ability to organize, record and process production outputs.

Responsibilities

• Organizes, records, processes and services the production output of various, basic servicing activities.
• Works on basic projects under direct supervision.
• Supports a range of products/services.
• Applies knowledge of broad work area procedures and activities.
• Applies attention to detail and task accuracy.
• Responsible for scanning files into a computer application to validate accuracy while sitting at a desk.
• Escalates, manages and reports control issues with transparency.

Skills

Basic communication

Attention to detail

Risk awareness

File handling

Education

High School Diploma

Job description

Citigroup Inc. in Ofallon, Missouri, seeks a Service Process Coordinator 2 for an on-site, full-time role. You will organize, record and process production outputs, support multiple products/services, and maintain accuracy while working under direct supervision.

The candidate should have a High School diploma and basic communication skills, with an emphasis on risk awareness and compliant data handling in daily tasks.