Service Operations Assistant Manager

Peter Boulware Management, Company; West Columbia (SC); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Peter Boulware Management, Company is looking for an Assistant Service Manager to assist in overseeing the daily operations of the service department. This role is crucial for ensuring customer satisfaction through effective communication and coordination.

Responsibilities include managing service staff, providing accurate repair estimates, and maintaining high customer satisfaction scores. Strong leadership and communication skills are essential to success in this position.

Responsabilités

• Greet service department customers promptly and courteously.
• Listen to each customer and articulate repair needs to technicians.
• Provide accurate estimates of repair/maintenance costs.
• Follow up on each repair and keep customers informed.
• Inspect repair quality and ensure all work is complete.

Connaissances

Leadership skills

Communication skills

Analytical skills

Time management skills

Customer service skills

Technical skills

Description du poste

Peter Boulware Management, Company is looking for an Assistant Service Manager to assist in overseeing the daily operations of the service department. This role is crucial for ensuring customer satisfaction through effective communication and coordination.

Responsibilities include managing service staff, providing accurate repair estimates, and maintaining high customer satisfaction scores. Strong leadership and communication skills are essential to success in this position.