Automotive Service Manager

AAMCO Transmissions, Inc.; Norwalk (CT); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Hourly compensation

Daytime working hours

Training and support

Job summary

AAMCO Transmissions, Inc. is seeking an Assistant Sales Manager to support the center's daily operations, drive sales, and maintain exceptional customer service.

The role involves answering phones, building estimates, coordinating with vendors, and ensuring customers are informed about repair progress. The ideal candidate has 2-3 years of office experience, is an energetic team player, and can multitask in a fast-paced environment.

Qualifications

• 2-3 years of office experience required.
• Strong commitment to customer service and relationship building.
• Excellent communication and interpersonal skills; able to multitask in a fast-paced environment.

Responsibilities

• Answering phones using a script.
• Preparing estimates for customers.
• Ordering parts and managing inventory.
• Keeping customers updated on vehicle repairs.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

An Assistant Sales Manager is a high energy professional who can assist the manager in driving sales and customer satisfaction.

An Assistant Sales Manager takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors.

Position Responsibilities:

• Answering phones
• Preparing estimates
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service

What We Offer:

• Hourly Compensation
• Daytime working hours
• Ongoing training and field support- We offer extensive industry training and career growth opportunities!

Job Requirements:

• Minimum of 2-3 years of office experience
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license