Automotive Service Manager

AAMCO Transmissions and Total Car Care; Norwalk (CT); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Hourly compensation

Daytime hours

Training and growth opportunities

Job summary

AAMCO Transmissions and Total Car Care in Norwalk, CT seeks an Assistant Sales Manager to support the center in driving sales and customer satisfaction. The role involves answering phones, delivering accurate estimates, and coordinating parts and transport while maintaining service quality.

Ideal candidates have 2–3 years of office experience, strong customer-service orientation, excellent communication, and the energy to multitask in a fast-paced environment.

Qualifications

• 2–3 years of office experience.
• Strong commitment to customer service and relationship building.
• Ability to communicate and use interpersonal skills at a sustained high level.
• Capable of multi-tasking and executing in a fast paced environment.

Responsibilities

• Answering phones
• Preparing estimates
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service

Skills

Office experience

Customer service

Communication

Multi-tasking

Valid driver's license

Job description

An Assistant Sales Manager is a high energy professional who can assist the manager in driving sales and customer satisfaction.

An Assistant Sales Manager takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors.

Position Responsibilities:

• Answering phones
• Preparing estimates
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service

What We Offer:

• Hourly Compensation
• Daytime working hours
• Ongoing training and field support- We offer extensive industry training and career growth opportunities!

Job Requirements:

• Minimum of 2-3 years of office experience
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environmentHonest, goal-oriented and energetic team player
• Must have valid driver's license