Service Operations Admin (Front Desk & Scheduling)

Mac Haik's Southway Ford; San Antonio (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Flexible scheduling options

401(k)

PTO & sick leave

Job summary

Mac Haik's Southway Ford in San Antonio, Texas is hiring a high-caliber professional for a frontline administrative role at their brand-new fleet facility. You will be the operational backbone of our service department, ensuring precision in every transaction.

Candidates should be detail-oriented, polished communicators and eager to build a long-term career. Competitive pay and flexible scheduling are offered, along with health insurance and PTO.

Qualifications

• Ability to stay on your feet for extended periods.
• Comfortable working in a fast-paced environment.

Responsibilities

• Serve as the first impression of our service department.
• Accurately collect and manage customer and vehicle information.
• Document customer concerns with clarity.
• Coordinate scheduling and service flow.
• Prepare estimates and ensure accuracy.
• Support Service Advisors and technicians.
• Track vehicle progress and communicate updates.
• Review and finalize invoices.

Skills

Highly organized

Polished communicator

Tech-savvy

Customer-focused

Bilingual (Spanish and English)

Education

High school diploma or equivalent

Job description

Mac Haik's Southway Ford in San Antonio, Texas is hiring a high-caliber professional for a frontline administrative role at their brand-new fleet facility. You will be the operational backbone of our service department, ensuring precision in every transaction.

Candidates should be detail-oriented, polished communicators and eager to build a long-term career. Competitive pay and flexible scheduling are offered, along with health insurance and PTO.