Customer Experience Pro - Bilingual (English/Spanish)

Mac Haik's Southway Ford; San Antonio (TX); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Competitive pay: $16.00 - $20.00 per hour

Excellent benefits package

Opportunities for career advancement

Supportive team environment

Job summary

Mac Haik's Southway Ford is seeking a Customer Experience Specialist to join their team in San Antonio, TX. This role involves providing outstanding customer service and ensuring every interaction exceeds expectations.

The ideal candidate will have a positive attitude, strong communication skills, and a passion for helping others. Join a supportive team focused on growth, with competitive pay and opportunities for career advancement.

Qualifications

• Positive, outgoing personality with a passion for helping others.
• Exceptional customer service and communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Deliver an outstanding customer experience in every interaction.
• Greet customers with enthusiasm and professionalism.
• Answer and direct incoming phone calls promptly and courteously.
• Assist customers with questions and appointment scheduling.
• Support Service Advisors with administrative and customer service needs.

Skills

Customer service

Communication

Multitasking

Organizational skills

Positive attitude

Bilingual (English/Spanish)

Job description

Mac Haik's Southway Ford is seeking a Customer Experience Specialist to join their team in San Antonio, TX. This role involves providing outstanding customer service and ensuring every interaction exceeds expectations.

The ideal candidate will have a positive attitude, strong communication skills, and a passion for helping others. Join a supportive team focused on growth, with competitive pay and opportunities for career advancement.