Service Manager Trainee: Lead, Train & Grow

Northwest Exterminating; Saint Petersburg (FL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Company vehicle with gas card

Company provided iPhone and iPad with

Comprehensive benefits package (health

401(k) plan with company match

Paid vacation, holidays, and sickLeave

Employee discounts, tuition assistance

Job summary

Orkin is seeking a Service Manager in the United States to lead a high-performance service operation, train and motivate a team, and deliver outstanding, empathetic customer service. The role emphasizes safety, integrity, and professionalism in every interaction with customers and coworkers.

You will recruit and develop Orkin Pros, oversee Ride‑Along programs, and champion innovation while ensuring scheduling and inventory drive efficiency on route assignments.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands-on management
• Lead training meetings
• Oversee our Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services and technology
• Monitor scheduling, routing and inventory to drive efficiencies and productivity

Skills

Sales experience

Education

High School Diploma or equivalent

Job description

Orkin is seeking a Service Manager in the United States to lead a high-performance service operation, train and motivate a team, and deliver outstanding, empathetic customer service. The role emphasizes safety, integrity, and professionalism in every interaction with customers and coworkers.

You will recruit and develop Orkin Pros, oversee Ride‑Along programs, and champion innovation while ensuring scheduling and inventory drive efficiency on route assignments.