Service Manager - Lead Tire Shop Ops & Growth

Pomp's Tire Service, Inc.; Seymour (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Life insurance

Disability insurance

401(k) with company match

Paid time off

Employee discounts

Career growth

Job summary

Pomp's Tire Service, Inc. in Seymour, IN is seeking a Service Manager to oversee daily operations and collaborate with customers to schedule service needs. You will guide service staff, manage workflow, and support inventory and training to maintain high standards.

The role offers growth within a long-standing tire service company, emphasizing service quality, team leadership, and efficient shop operations. Relevant experience in tire service is preferred.

Qualifications

• High School Diploma or equivalent required.
• Valid Driver’s License and ability to pass pre-employment driving record check.
• Preferred: Management and sales experience in a service setting.
• Strong communication and customer engagement skills.

Responsibilities

• Diagnose tire issues and recommend solutions. (paraphrase kept under 140)
• Handle incoming calls and respond to customer inquiries promptly.
• Delegate tasks to service staff to maintain workflow.
• Support inventory management to ensure proper stock levels.
• Assist in the shop to help maintain production levels.
• Follow up on past-due accounts to ensure timely payments.
• Ensure service employees receive proper training and development.
• Maintain a clean and organized workspace at all times.
• Perform additional duties as assigned by the manager.

Skills

Exceptional communication

Customer service

Leadership

Sales experience

Education

High School Diploma or equivalent

Management experience preferred

Tools

MaddenCo software

Job description

Pomp's Tire Service, Inc. in Seymour, IN is seeking a Service Manager to oversee daily operations and collaborate with customers to schedule service needs. You will guide service staff, manage workflow, and support inventory and training to maintain high standards.

The role offers growth within a long-standing tire service company, emphasizing service quality, team leadership, and efficient shop operations. Relevant experience in tire service is preferred.