Service Manager: Lead Techs, Drive Maintenance Excellence

1001 United Rentals (N A), Inc; Elmwood Park (NJ); Vor Ort; USD 81.000 - 121.000; Vollzeit

Benefits dieser Stelle

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & PromotionalOpprtu

Additional Vacation

Buy Up Program

Early Wage Access

Paid Sick Leave

Zusammenfassung

United Rentals, Inc. is seeking a Service Manager for the Fluid Solutions Division to lead a maintenance enterprise and motivate a team of Service Technicians. You will partner with the Branch Manager to build a profitable location, leveraging leadership, service, and maintenance knowledge.

You will oversee R&M, P&L, budgeting, safety culture, and continuous improvement of service metrics while ensuring top-tier customer satisfaction and efficient parts management.

Qualifikationen

• Lead and train technicians to meet time and quality standards.
• Staff location based on skills/workload.
• Oversee R&M, P&L and budgets.
• Improve service and maintenance metrics.
• Manage parts department activities.

Aufgaben

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members.
• Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

Kenntnisse

Leadership

Supervision

Customer Service

Maintenance Knowledge

P&L Knowledge

Excel

Ausbildung

High School Diploma

Trade School Degree

Bachelor’s Degree

Tools

Excel

Jobbeschreibung

United Rentals, Inc. is seeking a Service Manager for the Fluid Solutions Division to lead a maintenance enterprise and motivate a team of Service Technicians. You will partner with the Branch Manager to build a profitable location, leveraging leadership, service, and maintenance knowledge.

You will oversee R&M, P&L, budgeting, safety culture, and continuous improvement of service metrics while ensuring top-tier customer satisfaction and efficient parts management.