Service Manager: Lead Maintenance & High-Impact Teams

United Rentals; Branch (AR); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Parental Leave

United Compassion Fund

Employee Discount

Career Development

Vacation Buy Up

Early Wage Access

Paid Sick Leave

Inclusive culture

Descripción de la vacante

United Rentals seeks a Service Manager to lead a maintenance enterprise at our branch. You’ll hire and motivate a skilled team of Service Technicians and work with the Branch Manager to build a profitable location through strong leadership, service excellence, and business acumen.

You will drive safety, cost control, and customer satisfaction while planning staffing, budgets, and process improvements across R&M activities.

Formación

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred
• Valid driver’s license with acceptable driving record
• Extensive Equipment Fleet Maintenance and leadership experience
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience
• Strong motivational and leadership skills
• Excellent customer service skills
• Strong knowledge of maintenance accounting and P&L
• Basic computer skills (Excel)

Responsabilidades

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Conocimientos

Leadership

Customer service

P&L knowledge

Excel

Team motivation

Staff coaching

Educación

High School Diploma

Trade school

Bachelor’s degree

Herramientas

Excel

Descripción del empleo

United Rentals seeks a Service Manager to lead a maintenance enterprise at our branch. You’ll hire and motivate a skilled team of Service Technicians and work with the Branch Manager to build a profitable location through strong leadership, service excellence, and business acumen.

You will drive safety, cost control, and customer satisfaction while planning staffing, budgets, and process improvements across R&M activities.