Fluid Solutions Service Leader: Maintenance, P&L & Safety

North American Transportation Management Institute; Summerville (SC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Oppt.

Paid Sick Leave

Early Wage Access (Payactiv)

Inclusive culture

Job summary

United Rentals, Inc. is seeking a Service Manager for the Fluid Solutions Division to lead a major maintenance enterprise and build a profitable location. You will hire and motivate an outstanding team of Service Technicians, improve efficiency and customer satisfaction, and work closely with the Branch Manager.

Key duties include mentoring technicians, managing R&M and P&L, and driving safety and performance metrics while ensuring excellent customer service and shop productivity.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor's degree preferred.
• Valid driver's license with acceptable driving record.
• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years' service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills (Excel).

Responsibilities

• Motivate, coach and train technicians to meet time & quality standards and comply with standard repair and maintenance processes.
• Staff location adequately based on skills and workload.
• Responsible for R&M, P&L and associated costs/budget.
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics.
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control.
• Evaluate performance and promotability of team members; provide necessary skills training and regular coaching.
• Promote a culture of safety and discipline through leadership, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Customer service

Maintenance management

P&L

Excel

Education

High School diploma required

Trade-school degree a plus

Bachelor's degree preferred

Tools

Excel

Job description

United Rentals, Inc. is seeking a Service Manager for the Fluid Solutions Division to lead a major maintenance enterprise and build a profitable location. You will hire and motivate an outstanding team of Service Technicians, improve efficiency and customer satisfaction, and work closely with the Branch Manager.

Key duties include mentoring technicians, managing R&M and P&L, and driving safety and performance metrics while ensuring excellent customer service and shop productivity.