Service Manager: Lead Maintenance Team

Independence-Realty-Trust-2; Marietta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company-paid training in Tampa, FL

Stock awards

401(k) with company match

Comprehensive medical, dental, and vis

Rent discounts

Generous PTO and paid holidays

Life, AD&D, and Long-Term Disability (

Job summary

Independence-Realty-Trust-2 is seeking a Service Manager to lead a property maintenance team across plumbing, electrical, HVAC, and more. You will collaborate with community and regional managers to drive maintenance strategy and ensure timely repairs, while delivering top-notch resident service in a fast-paced environment.

Ideal candidates bring at least 2 years in property maintenance, EPA Type I/II certifications, and a strong customer-service mindset.

Qualifications

• Minimum 2 years of experience in property maintenance or a related field.
• EPA Type I and II certifications required; CPO certification preferred.
• Valid driver’s license and the ability to lift up to 45 lbs regularly and 80 lbs occasionally.

Responsibilities

• Oversee a service team, providing training and support to ensure high-quality repairs.
• Collaborate with Community and Regional Managers on maintenance strategies.
• Prioritize and delegate work orders for timely completion.
• Assist with troubleshooting and service requests to residents and staff.
• Monitor budget adherence while delivering excellent resident satisfaction.

Skills

Customer service

Team leadership

Communication skills

Maintenance experience

Tools

EPA Type I & II certifications

CPO certification preferred

Job description

Independence-Realty-Trust-2 is seeking a Service Manager to lead a property maintenance team across plumbing, electrical, HVAC, and more. You will collaborate with community and regional managers to drive maintenance strategy and ensure timely repairs, while delivering top-notch resident service in a fast-paced environment.

Ideal candidates bring at least 2 years in property maintenance, EPA Type I/II certifications, and a strong customer-service mindset.