Service Manager: Lead High-Impact Pest Service Team

Orkin, LLC in; Lexington (KY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Company vehicle with gas card

Medical, dental, vision insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

Employee discounts

Job summary

Orkin is seeking a Service Manager (Maintenance) in Lexington, KY to lead a high‑performing service operation. You will mentor the service team, balance technical pest knowledge with strong interpersonal skills, and deliver exceptional customer experiences.

You’ll oversee training, scheduling, and field crews, driving safety, integrity, and innovation while supporting growth and community initiatives in a mission‑driven company.

Qualifications

• Sales experience preferred
• High School Diploma or equivalent required
• Valid driver's license required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with our great clients

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world's best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee our Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services and technology
• Monitor scheduling, routing and inventory to drive efficiencies and productivity

Skills

Sales experience

Education

High School Diploma or equivalent

Job description

Orkin is seeking a Service Manager (Maintenance) in Lexington, KY to lead a high‑performing service operation. You will mentor the service team, balance technical pest knowledge with strong interpersonal skills, and deliver exceptional customer experiences.

You’ll oversee training, scheduling, and field crews, driving safety, integrity, and innovation while supporting growth and community initiatives in a mission‑driven company.