Pest Control Service Leader in Training

Rollins, Inc.; Louisville (KY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Bonus opportunities

Tech devices (iPhone/iPad)

Healthcare benefits

401(k) match

Paid vacation & holidays

Employee discounts

Tuition reimbursement

Training program

Job summary

Orkin in Louisville, KY seeks a Service Manager to lead a high-performance service operation. You’ll train and develop the Orkin Pros, blend technical pest-control know-how with strong leadership, and drive customer satisfaction through empathetic, professional service.

You’ll manage scheduling, safety and field personnel, recruit top talent, and champion new products and technology while ensuring compliance with industry standards.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world’s best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Skills

Sales experience

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Pesticide license

Job description

Orkin in Louisville, KY seeks a Service Manager to lead a high-performance service operation. You’ll train and develop the Orkin Pros, blend technical pest-control know-how with strong leadership, and drive customer satisfaction through empathetic, professional service.

You’ll manage scheduling, safety and field personnel, recruit top talent, and champion new products and technology while ensuring compliance with industry standards.