Service Manager: Lead Pest Control Team & Growth

Orkin

Cranberry Township (Butler County)

On-site

USD 55,000 - 65,000

Full time

29 hours ago

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Benefits offered by this job

Company vehicle

Medical, dental, vision

401(k) with company match

Paid vacation

Tuition reimbursement

Employee discounts

Job summary

Orkin is hiring a Service Manager to lead a high-performance team delivering top-notch pest control services. You will drive customer satisfaction, mentor technicians, and partner with sales to grow revenue while maintaining safety and quality standards.

The role emphasizes leadership, effective communication, and hands-on coaching to build a trusted local team and strong community presence.

Qualifications

Sales experience preferred.
High School Diploma or equivalent required.
Valid driver's license required.
Ability to obtain pesticide license/certification if required.
Ability to work in the field independently and interact with our great clients.

Responsibilities

Lead an entire service operation upon completion of paid training.
Motivate the service team to consistently provide the world’s best service, prioritizing safety.
Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
Assist with recruiting top talent on the service team.
Train and develop Orkin Pros through hands-on management.
Lead training meetings.
Oversee our Orkin Pro Ride-A-Long program.
Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
Champion innovation by supporting the team in adopting new products, services and technology.
Monitor scheduling, routing and inventory to drive efficiencies and productivity.