Service Manager - Lead Heavy Equipment Operations & Growth

Titan Machinery, Inc; Bismarck (ND); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health coverage

HSA

PTO & holidays

401(k)

Pregnancy leave

Voluntary benefits

Uniforms provided

Performance incentives

Job summary

Titan Machinery is seeking a Service Manager in North Dakota to lead the store's service operations and ensure top-tier customer satisfaction. You will oversee all aspects of service, emphasising professionalism, safety, and efficiency, and drive growth through effective workforce and process management.

Ideal candidates bring 2+ years of related experience, the ability to travel up to 30%, and proven leadership with teams.

Qualifications

• 2+ years’ related experience and/or related military experience, or related education/training (degree, certificate, etc)
• Ability to travel up to 30% of the time and work flexible hours
• Ability to effectively lead and manage people

Responsibilities

• Manage store service operations to meet financial and customer goals
• Oversee scheduling and workflow for technicians and work orders
• Ensure accurate service records and documentation
• Uphold safety, environmental, and regulatory standards

Skills

Leadership

Travel willingness

People management

Job description

Titan Machinery is seeking a Service Manager in North Dakota to lead the store's service operations and ensure top-tier customer satisfaction. You will oversee all aspects of service, emphasising professionalism, safety, and efficiency, and drive growth through effective workforce and process management.

Ideal candidates bring 2+ years of related experience, the ability to travel up to 30%, and proven leadership with teams.