Service Manager: Lead Growth, CSI & Team Performance

AutoNation; Tustin (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

401k matching

Health insurance

Employee discounts

Job summary

AutoNation in California seeks a Service Manager to lead the dealership's service department, drive maximum production, control costs and ensure a CSI-driven customer experience.

The role partners with parts and technicians to maintain service records, train staff, and meet sales objectives while upholding the company's values and integrity.

We offer competitive pay, health/dental/vision insurance, 401(k) matching, and associate discounts as part of a comprehensive benefits package.

Qualifications

• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Assist subordinate service and sales personnel in all phases of their job descriptions.
• Document employee behavior that may result in punitive actions.
• Coordinate with parts to ensure proper stocking of high-use parts.
• Ensure safety policies and practices are followed and accidents reported.

Skills

Leadership

Strategic thinking

People development

Operations management

Customer service focus

Job description

AutoNation in California seeks a Service Manager to lead the dealership's service department, drive maximum production, control costs and ensure a CSI-driven customer experience.

The role partners with parts and technicians to maintain service records, train staff, and meet sales objectives while upholding the company's values and integrity.

We offer competitive pay, health/dental/vision insurance, 401(k) matching, and associate discounts as part of a comprehensive benefits package.