Dynamic Automotive Service Manager – Top Pay & Growth

North American Companies; Fullerton (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

North American Companies is seeking a dynamic Automotive Service Manager to lead our service team at a busy dealership in California. This role requires dealership management experience and a track record of improving CSI scores and service profitability.

You will coach a high-performing team, coordinate with the factory, diagnose vehicle issues, ensure safety, and drive service performance while delivering excellent customer service. Competitive pay and benefits are offered.

Qualifications

• Must have dealership management experience.
• Proven ability to lead a service team to top performance.
• Strong CSI and customer service mindset.
• Excellent organizational and communication skills.

Responsibilities

• Provide high quality customer service and satisfaction.
• Motivate, coach, and lead service department staff.
• Supervise schedules and workload.
• Collaborate with manufacturers and diagnose vehicle issues.
• Ensure safety compliance and implement policies.

Skills

Dealership experience

Leadership

Customer service

Communication

Education

HS Diploma

Bachelor's degree a plus

Tools

Dealertrack

Job description

North American Companies is seeking a dynamic Automotive Service Manager to lead our service team at a busy dealership in California. This role requires dealership management experience and a track record of improving CSI scores and service profitability.

You will coach a high-performing team, coordinate with the factory, diagnose vehicle issues, ensure safety, and drive service performance while delivering excellent customer service. Competitive pay and benefits are offered.