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Benefits offered by this job
Competitive salary
Performance-based bonuses
Health, dental, and vision insurance
Paid time off
Career advancement opportunities
Employee discounts on services and parts
Job summary
An automotive service provider in California is seeking an experienced Service Manager to oversee operations and lead a team of technicians. The ideal candidate will have service management experience, strong customer service skills, and a proven track record in the automotive industry. Responsibilities include managing day-to-day operations, mentoring team members, and enhancing service quality. This role offers a competitive salary, performance bonuses, and excellent benefits including health insurance and paid time off.
Qualifications
Proven experience in a service management or leadership role, preferably in the automotive industry.
Strong understanding of automotive repair and maintenance processes.
Excellent communication and customer service skills.
Responsibilities
Oversee day-to-day operations of the service department.
Manage and mentor a team of service advisors and technicians.
Develop strategies to improve service performance and customer satisfaction.
Skills
Service management experience
Customer service skills
Team management
Problem-solving skills
Detail-oriented
Education
ASE certification
Tools
Service management software
Microsoft Office Suite
Job description
An automotive service provider in California is seeking an experienced Service Manager to oversee operations and lead a team of technicians. The ideal candidate will have service management experience, strong customer service skills, and a proven track record in the automotive industry. Responsibilities include managing day-to-day operations, mentoring team members, and enhancing service quality. This role offers a competitive salary, performance bonuses, and excellent benefits including health insurance and paid time off.