Service Manager: Lead Legendary Guest Experience & Growth

Texas Roadhouse, Inc.; Bowling Green (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision Insurance

Paid Vacation & Leave

401(k) Retirement Plan

Tuition Reimbursements

Job summary

Texas Roadhouse, Inc. is seeking a Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and ensure Legendary Food and Legendary Service for guests. The role emphasizes people leadership, training, and keeping high service standards.

You will drive sales, enforce policies, and lead hourly staff through coaching, evaluations, and scheduling. Join a team that values community, growth, and a culture of recognition and fun.

Qualifications

• Experience managing Front of House staff in a full-service restaurant.
• Knowledge of liquor laws and Responsible Alcohol Service.
• Ability to train and develop staff on service standards.
• Proven track record of driving guest satisfaction and sales.

Responsibilities

• Drive sales, service steps, and guest satisfaction.
• Oversee Front of House training and performance evaluations.
• Manage liquor orders and control costs in FOH.
• Schedule and direct staff before, during, and after opening hours.

Skills

People management

Staff coaching

Training front-line

Scheduling

Job description

Texas Roadhouse, Inc. is seeking a Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and ensure Legendary Food and Legendary Service for guests. The role emphasizes people leadership, training, and keeping high service standards.

You will drive sales, enforce policies, and lead hourly staff through coaching, evaluations, and scheduling. Join a team that values community, growth, and a culture of recognition and fun.