Front of House Service Manager - Flexible Schedules

Texas Roadhouse, Inc.; Matthews (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Paid time off

Parental leave

Adoption assistance

Disability insurance

Life insurance

Identity theft protection

Employee assistance program

Business travel insurance

401(k) plan

Flexible Spending Accounts

Tuition reimbursement

Profit-sharing

RSU

Community involvement

Annual holiday bonus

Job summary

Texas Roadhouse, Inc. is seeking a Service Manager to lead Front of House daily operations, oversee staff, and ensure legendary guest experiences. You will drive guest satisfaction, uphold safety standards, and mentor team members across shifts.

The role emphasizes people leadership, scheduling, liquor control, and training with competitive benefits and growth opportunities in a vibrant restaurant culture.

Qualifications

• Experience managing Front of House teams in a full-service restaurant.
• Knowledge of liquor laws and responsible alcohol service.
• Excellent communication and coaching skills.

Responsibilities

• Drive sales, service steps, and guest satisfaction.
• Enforce employment policies and oversee cleanliness and safety.
• Provide or direct Front of House training.
• Manage performance, including evaluations, coaching, and discipline.
• Oversee liquor orders and control costs.
• Schedule staff and assign tasks across hours.
• Review applications and hire Front of House staff.

Skills

Front of House leadership

Guest satisfaction

Staff training

Scheduling and discipline

Job description

Texas Roadhouse, Inc. is seeking a Service Manager to lead Front of House daily operations, oversee staff, and ensure legendary guest experiences. You will drive guest satisfaction, uphold safety standards, and mentor team members across shifts.

The role emphasizes people leadership, scheduling, liquor control, and training with competitive benefits and growth opportunities in a vibrant restaurant culture.