Service Manager: Lead, Develop & Elevate Your Team

JX Enterprises, Inc.; Indianapolis (IN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Job summary

JX Enterprises, Inc. in Indianapolis, IN is seeking a Service Manager to lead our local service team and drive performance in a fast-paced environment.

This role focuses on delivering excellent customer experiences, enforcing standards, and guiding continuous improvement across service operations. The ideal candidate brings 5+ years in service with supervisory experience, strong leadership and communication skills, and the ability to work with diverse teams.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Minimum 5 years in a service role with supervisory experience.
• Valid driver's license; CDL required or ability to obtain.
• Strong leadership, customer service, and communication skills.
• Proficient in Google Apps and standard business software.

Responsibilities

• Lead with integrity, communicate openly, empower team members, and treat everyone with respect.
• Set and enforce standards, conduct audits, and foster continual improvement.
• Seek feedback, address concerns, and anticipate customer needs.
• Be proficient with technology, multitask, and manage time effectively.
• Manage resources (time, labor, equipment, materials) efficiently.
• Drive continuous improvement across service operations.
• Recruit qualified candidates with HR support.
• Collaborate with team and leadership to deliver positive customer experiences.
• Perform other duties as assigned to support business goals.

Skills

Leadership

Customer service

Communication

Time management

Team supervision

Adaptability

Education

High school diploma or equivalent

Associate degree preferred

Tools

Google Apps

Job description

JX Enterprises, Inc. in Indianapolis, IN is seeking a Service Manager to lead our local service team and drive performance in a fast-paced environment.

This role focuses on delivering excellent customer experiences, enforcing standards, and guiding continuous improvement across service operations. The ideal candidate brings 5+ years in service with supervisory experience, strong leadership and communication skills, and the ability to work with diverse teams.