Service Manager: Lead Customer-Facing Team & Sales Excellence

Cintas; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401k & ESOP

Paid Time Off

Life & AD&D Insurance

Career advancement opportunities

Job summary

Cintas is seeking a Service Manager to directly manage our customer facing Service team in Jacksonville, FL. You will oversee hiring, performance management and uphold a high standard of customer satisfaction.

The role requires leading by example, ensuring safety, and training staff in sales techniques while supporting field operations and budget goals. The position involves hands-on support for the team, visiting customer sites, and driving a company vehicle as part of day-to-day

Qualifications

• Valid driver’s license is required.
• High School Diploma/GED; Bachelor’s degree or equivalent work experience preferred.
• Management experience is preferred.

Responsibilities

• Directly manage the customer-facing Service team and oversee hiring and performance management.
• Provide leadership to ensure a safe working environment and high customer satisfaction.
• Train the team on effective sales techniques and manage goodwill at customer sites.
• Track and achieve sales, profit, inventory and payroll goals; manage budget and operational issues.
• Support reports in the field by accompanying service representatives and visiting customers when needed.

Skills

Leadership experience

Industrial sales exposure

Customer service skills

Education

High School Diploma/GED

Bachelor’s degree or equivalent

Job description

Cintas is seeking a Service Manager to directly manage our customer facing Service team in Jacksonville, FL. You will oversee hiring, performance management and uphold a high standard of customer satisfaction.

The role requires leading by example, ensuring safety, and training staff in sales techniques while supporting field operations and budget goals. The position involves hands-on support for the team, visiting customer sites, and driving a company vehicle as part of day-to-day