Service Manager: Lead Customer-Facing Team & Growth

Cintas; Georgia; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Paid time off & holidays

Skills development & career growth

Job summary

Cintas is seeking a Service Manager to directly manage our customer-facing Service team and drive overall performance. Responsibilities include hiring, performance management, leadership to ensure a safe working environment, and resolving customer issues to maintain high satisfaction.

The role includes training a team on effective sales techniques, managing budgets, and supporting reports on-site with occasional customer visits to ensure world-class service and goodwill.

Qualifications

• Management experience is preferred and essential for leading a service team.
• Experience in industrial sales or customer service is preferred and beneficial.

Responsibilities

• Directly manage our customer-facing Service team and drive performance.
• Resolve customer-related issues and ensure high customer satisfaction.
• Achieve sales, profit, inventory and payroll goals; manage a budget and operational issues.
• Provide hands-on support to reports, including field visits when necessary.

Skills

Management experience

Industrial sales experience

Education

High School Diploma/GED

Bachelor's Degree or equivalent

Job description

Cintas is seeking a Service Manager to directly manage our customer-facing Service team and drive overall performance. Responsibilities include hiring, performance management, leadership to ensure a safe working environment, and resolving customer issues to maintain high satisfaction.

The role includes training a team on effective sales techniques, managing budgets, and supporting reports on-site with occasional customer visits to ensure world-class service and goodwill.