Service Manager: Lead a High-Performance Pests Team

Orkin; Harrisonburg (VA); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Medical, dental, vision

401(k) plan

Paid time off

Paid holidays

Tuition reimbursement

Employee discounts

Job summary

Orkin in Harrisonburg, VA, is seeking a Service Manager to lead a high‑performance team and deliver world‑class pest control service. You’ll blend leadership with strong interpersonal skills to train and develop the Orkin Pros, earning customer trust through empathy and integrity, while driving revenue growth through outstanding service.

Join a mission‑driven company with award‑winning training, a clear path for career growth, and benefits including a company vehicle, comprehensive health

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.
• We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee our Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services and technology
• Monitor scheduling, routing and inventory to drive efficiencies and productivity

Skills

Leadership

Sales

Customer service

Training

Education

HS diploma

Job description

Orkin in Harrisonburg, VA, is seeking a Service Manager to lead a high‑performance team and deliver world‑class pest control service. You’ll blend leadership with strong interpersonal skills to train and develop the Orkin Pros, earning customer trust through empathy and integrity, while driving revenue growth through outstanding service.

Join a mission‑driven company with award‑winning training, a clear path for career growth, and benefits including a company vehicle, comprehensive health