Field Service Manager: Lead, Grow & Earn Rewards

Orkin LLC; Arlington (VA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Company iPhone & iPad

Medical, dental, vision

401(k) plan with company match

PTO

Employee discounts

Tuition reimbursement

Scholarship awards

Training program

Job summary

Orkin is seeking a Service Manager in Arlington, VA to lead a high‑performing team and drive top‑notch pest control service for homes and businesses. You’ll balance technical knowledge with strong people skills to train and develop the Orkin Pros while expanding customer trust and satisfaction.

You’ll manage scheduling, safety, and service delivery, champion innovation, and participate in community activities.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world’s best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands‑on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride‑A‑Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Skills

Sales experience

Education

High School Diploma or equivalent

Job description

Orkin is seeking a Service Manager in Arlington, VA to lead a high‑performing team and drive top‑notch pest control service for homes and businesses. You’ll balance technical knowledge with strong people skills to train and develop the Orkin Pros while expanding customer trust and satisfaction.

You’ll manage scheduling, safety, and service delivery, champion innovation, and participate in community activities.