Service Manager III

Morgan Properties; Columbus (OH); Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

Rent discount

401(k) with match

Medical, dental & vision benefits

Paid time off

On-call stipend

Quarterly Morgan Essentials

On-site maintenance leadership growth

Job summary

Morgan Properties is hiring a Service Manager for Woodlands Apartments in Columbus, OH. You will lead daily maintenance operations, supervise a team of technicians, and ensure top-notch service for residents.

You will diagnose and repair HVAC, electrical, plumbing, and related systems, schedule preventive tasks, and coordinate on-call coverage to handle emergencies. Candidates should show strong leadership and safety practices while balancing repairs with management duties.

Qualifications

• Experience leading or supervising a multifamily maintenance team or ready for step up
• Strong technical skills and a methodical approach to troubleshooting
• HVAC/EPA/CFC certification preferred

Responsibilities

• Lead daily maintenance operations and keep Woodlands running at its best
• Hire, train, coach, and develop a growing team of Maintenance Technicians
• Provide expert troubleshooting in HVAC, electrical, plumbing, appliances, carpentry, drywall, and exterior structures
• Plan, assign, and direct work orders, make-readies, and preventive maintenance schedules
• Build and manage the 24-hour on-call schedule, and be available for snow, ice, and on-site emergencies
• Manage inventory, vendors, and maintenance supplies
• Regularly inspect buildings, grounds, and vacant units
• Work with the office team to give residents excellent service and follow-up

Skills

Team leadership

Maintenance supervision

HVAC troubleshooting

Electrical troubleshooting

Plumbing troubleshooting

Carpentry

Customer service

On-call management

Job description

Lead the Team. Own the Community. Grow Your Career with Morgan Properties!

Now Hiring: Service Manager – Woodlands Apartments | Columbus, OH

Ready to lead a maintenance team, not just be part of one? Morgan Properties is looking for a hands-on Service Manager to run maintenance at Woodlands Apartments, a 251-unit community in Columbus, OH. You'll set the standard, develop your technicians, and make Woodlands a place residents are proud to call home. If you lead by example, back your team, and take real pride in your work, we want to meet you.

Compensation & Benefits:

• Base Pay: $28.00 – $30.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

What You'll Do:

• Lead daily maintenance operations and keep Woodlands running at its best
• Hire, train, coach, and develop a growing team of Maintenance Technicians
• Provide expert troubleshooting in HVAC, electrical, plumbing, appliances, carpentry, drywall, and exterior structures
• Plan, assign, and direct work orders, make-readies, and preventive maintenance schedules
• Build and manage the 24-hour on-call schedule, and be available for snow, ice, and on-site emergencies
• Manage inventory, vendors, and maintenance supplies
• Regularly inspect buildings, grounds, and vacant units
• Work with the office team to give residents excellent service and follow-up

Hours & Schedule:

• Monday – Friday: 8:00 AM – 4:30 PM
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• Schedule subject to change based on business needs

What We're Looking For:

• Experience leading or supervising a multifamily maintenance team, or a strong Assistant Service Manager ready for the next step
• Well-rounded technical skills and a methodical approach to troubleshooting
• A leader who follows through, treats residents and teammates with respect, and never cuts corners on safety
• Strong organization and the ability to balance hands-on repairs with leadership duties
• HVAC/EPA/CFC certification preferred
• Active, valid driver's license and personal vehicle

Why Morgan Properties?

Our PRIDE values guide how we work every day. We bring Passion to building communities through teamwork. We show Respect by supporting each other through every challenge. We act with Integrity and do right by our residents and teammates. We embrace Diversity in our people and communities. And our Entrepreneurial spirit means you have the trust and the tools to own your work. Here you'll find real Growth & Opportunity, with training, certification support, and room to keep advancing your maintenance leadership career.