Service Technician

Morgan Properties, LP; City of Syracuse (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Rent discount up to 50%

Medical, dental, and vision benefits

401(k) with company match

PTO including 10 holidays

On-call pay $15/day

Morgan Essentials: $300 quarterly

Commissions on renewals

Job summary

Morgan Properties is seeking a Service Technician to maintain the 348-unit community and support residents with timely, professional service. The role requires troubleshooting across HVAC, appliances, carpentry, electrical, and plumbing tasks, while upholding safety and company standards.

You will work Monday–Friday, 8:00 AM–5:00 PM, with paid rotating on-call participation and emergency response readiness. Morgan Properties values growth and teamwork.

Qualifications

• Active, valid driver's license and reliable personal vehicle.
• One year of related maintenance experience or an equivalent combination of education and experience.
• Strong troubleshooting and problem-solving skills with the ability to prioritize multiple tasks.
• A commitment to providing excellent service and creating positive experiences for residents and team members.
• A willingness to learn, grow, and take ownership of your role within a fast-paced maintenance environment.

Responsibilities

• Troubleshooting and completing service requests involving HVAC, general appliance repair, carpentry, electrical, plumbing, and other maintenance needs.
• Maintaining interior and exterior areas of the property while ensuring company standards, safety guidelines, compliance requirements, and applicable laws are consistently met.
• Responding promptly and efficiently to maintenance tickets while prioritizing resident needs and delivering solutions with urgency and care.
• Communicating clearly and professionally with residents and office staff, building trust through respectful interactions and dependable follow-through.
• Taking initiative to identify opportunities for improvement and proactively addressing maintenance needs before they become larger issues.
• Working collaboratively with the property team to create a positive environment where everyone feels valued, supported, and included.
• Approaching challenges with accountability and resourcefulness while representing Morgan Properties with professionalism and integrity.

Skills

Troubleshooting

Problem-solving

Communication

Education

HVAC/EPA/CFC certification

Job description

MORGAN PROPERTIES IS HRIING- SERVICE TECHNICIANS!

Morgan Properties is currently hiring a Service Technician to join our team and support our 348-unit community. If you're someone who enjoys solving problems, takes pride in your work, and approaches each day with a \"Whatever It Takes\" mindset, this is an opportunity to grow your maintenance career with a company that values your skills and contributions.

Compensation & Incentives:

• Base Pay: $20.00 - $25.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

What You'll Be Doing:

As a Service Technician, you will be responsible for maintaining the physical aspects of the community while providing timely, professional service to our residents. Your day-to-day responsibilities will include:

• Troubleshooting and completing service requests involving HVAC, general appliance repair, carpentry, electrical, plumbing, and other maintenance needs.
• Maintaining interior and exterior areas of the property while ensuring company standards, safety guidelines, compliance requirements, and applicable laws are consistently met.
• Responding promptly and efficiently to maintenance tickets while prioritizing resident needs and delivering solutions with urgency and care.
• Communicating clearly and professionally with residents and office staff, building trust through respectful interactions and dependable follow-through.
• Taking initiative to identify opportunities for improvement and proactively addressing maintenance needs before they become larger issues.
• Working collaboratively with the property team to create a positive environment where everyone feels valued, supported, and included.
• Approaching challenges with accountability and resourcefulness while representing Morgan Properties with professionalism and integrity.

Hours & Schedule:

• Monday - Friday: 8:00 AM - 5:00 PM
• Paid rotating on-call participation required
• Must be available and prepared to respond during emergency events
• Schedule subject to change based on business needs

What We'll Expect From You:

• Active, valid driver's license and reliable personal vehicle
• HVAC / EPA / CFC certification preferred
• One year of related maintenance experience or an equivalent combination of education and experience
• Strong troubleshooting and problem-solving skills with the ability to prioritize multiple tasks
• A commitment to providing excellent service and creating positive experiences for residents and team members
• A willingness to learn, grow, and take ownership of your role within a fast-paced maintenance environment

At Morgan Properties, we believe our success starts with our people. We invest in our team members, encourage growth, and empower employees to bring forward ideas that improve our communities. If you are passionate about maintenance, enjoy helping others, and want to be part of a team where your work truly matters, we'd love to hear from you.

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