Service Manager II

Morgan Properties; West Palm Beach, Northern (FL, KY); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Rent discount

Medical, Dental, Vision

401(k) with company match

Paid time off

On-call pay

Tuition reimbursement

Employee discounts

Job summary

Morgan Properties seeks a Service Manager to lead our maintenance team and ensure property standards meet company policies and applicable laws. You will hire, train, and mentor technicians, overseeing preventive maintenance and on-call coverage.

The role requires a driven professional with 5+ years experience, HVAC certification preferred, and a valid driver’s license. Based in Florida, expect a full-time position with competitive benefits.

Qualifications

• 5+ years of maintenance or related experience or equivalent education
• HVAC/EPA/CFC Certification preferred
• Driver's license and reliable transportation required

Responsibilities

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase knowledge base and skill set.
• Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywalling, exterior structure, and appliance repair.
• Establish and prepare 24 hour on-call schedule; be available for emergencies.
• Partner with office staff to address maintenance issues for residents.
• Manage inventory of maintenance materials.
• Establish preventive maintenance, make ready, and work order schedules.
• Inspect community buildings and vacant units.
• Plan, assign, and direct maintenance team work.

Skills

Team leadership

HVAC systems

Electrical experience

Plumbing knowledge

Carpentry/drywalling

Preventive maintenance

Education

Maintenance certification or related education

Tools

HVAC equipment

Electrical testing tools

Job description

Lead the Standard. Elevate the Experience. Join Us as Our Next Service Manager!

We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both the company standards and applicable laws. As the Maintenance Supervisor, you will:

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;
• Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Planning, assigning and directing work of maintenance team.
  

What we'll expect from you:

• Active and valid driver's license and a personal vehicle.
• Live within a 30-minute commute of the properties.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

Benefits of Employment:

• Pay Range: $75,000-$80,000 / yr.
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions - paid monthly
• $300 Morgan Essentials - paid quarterly
• On-call Appreciation, $15/day for holding the on-call phone
• Employee referral payment program (up to $750)
• Education/Tuition Reimbursement Program
• Medical, Dental, and Vision benefits
• Life/AD&D Insurance
• Long- and short-term disability
• Retirement Plan - 401(k) Plan with company match
• Generous paid time off, including 10 holidays per year and sick leave
• Employee Assistance Program
• Additional employee discounts available!