Service Manager III

Morgan Properties; Northern (KY); Hybrid; USD 39,000 - 43,000; Full time

Benefits offered by this job

Rent discount

Commission on renewals (monthly)

Tuition reimbursement

Medical, dental, vision

Job summary

Morgan Properties seeks a Service Manager to oversee maintenance across its Kentucky properties. You will recruit, train, and mentor a team of Maintenance Technicians, while ensuring compliance with company standards and applicable laws.

You will diagnose issues, coordinate preventive maintenance, and coordinate with office staff to deliver exceptional resident service. Ideal candidates have a valid driver’s license, within 30 minutes of the properties, and 5+ years of related experience or an

Qualifications

• Active and valid driver’s license and a personal vehicle.
• Live within a 30-minute commute of the properties.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

Responsibilities

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their knowledge and skills.
• Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywalling, exterior structure, and appliance repair.
• Be on-call 24 hours for emergencies and snow/ice events.
• Partner with office staff to handle maintenance issues for residents.
• Manage and organize inventory of maintenance materials.
• Establish preventive maintenance, make-ready, and work order schedules.
• Inspect community buildings and vacant units.
• Plan, assign and direct maintenance work.

Skills

Driver's license

On-site supervision

HVAC/EPA/CFC certification

Education

One-year certificate, 5+ years of related experience

Job description

Lead the Standard. Elevate the Experience. Join Us as Our Next Service Manager!

$1,500 SIGN‑ON BONUS

What you will be doing:

We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both the company standards and applicable laws. As the Maintenance Supervisor, you will:

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;
• Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Planning, assigning and directing work of maintenance team.

What we’ll expect from you:

• Active and valid driver’s license and a personal vehicle.
• Live within a 30-minute commute of the properties.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

Benefits of Employment:

• Pay Range: $28.00-$31.00/Hr.
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions – paid monthly
• $300 Morgan Essentials – paid quarterly
• On-call Appreciation, $15/day for holding the on-call phone
• Employee referral payment program (up to $750)
• Education/Tuition Reimbursement Program
• Medical, Dental, and Vision benefits
• Life/AD&D Insurance
• Long- and short-term disability
• Retirement Plan - 401(k) Plan with company match
• Generous paid time off, including 10 holidays per year and sick leave
• Employee Assistance Program
• Additional employee discounts available!

AC# 4445