Service Manager: Hospitality Leader & Guest Experience

Chelsea Hospitality Group; Morristown (NJ); Vor Ort; USD 63.000 - 77.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Life and Vision

401(k)

Paid time off

Collaborative team culture

Zusammenfassung

Chelsea Hospitality Group invites an experienced Service Manager to lead the front-of-house team at our marquee restaurant in Morristown, NJ. You will align guest experience with our standards, collaborate with the Executive Chef and kitchen, and drive operational excellence across service, training, and guest engagement.

You will mentor staff, manage POS and payments, ensure compliance, and maintain a warm, guest-focused culture that reflects CHG's values and community-driven approach.

Qualifikationen

• Leadership experience in restaurants and hospitality.
• Proficient knowledge of systems and processes in restaurant management.
• Strong business and financial acumen.
• English fluency; Spanish knowledge preferred.
• Ability to stand for extended periods, lift up to 50 lbs, and work in a fast-paced restaurant environment.
• Five day workweek; seven-day availability.

Aufgaben

• Oversee the front-of-house service and staff to ensure exceptional hospitality.
• Manage POS system, menu, and payments.
• Maintain high standards in service, preparation, and presentation.
• Train, interview, and supervise the service team with emphasis on responsible alcohol service and legal compliance.
• Monitor labor and financial targets; adjust strategies as needed.
• Foster guest-focused culture and build a community of regular guests.

Kenntnisse

Leadership

Restaurant ops

Financial acumen

English fluency

Spanish knowledge

Jobbeschreibung

Chelsea Hospitality Group invites an experienced Service Manager to lead the front-of-house team at our marquee restaurant in Morristown, NJ. You will align guest experience with our standards, collaborate with the Executive Chef and kitchen, and drive operational excellence across service, training, and guest engagement.

You will mentor staff, manage POS and payments, ensure compliance, and maintain a warm, guest-focused culture that reflects CHG's values and community-driven approach.