Guest Experience Captain — Lead Service & Wine Team

Chelsea Hospitality Group; Morristown (NJ); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Gratuity included

Health benefits

Paid Time Off

Build-from-scratch operation

Job summary

The Morris Proper, a full-service restaurant and bar in Morristown, is hiring to join Chelsea Hospitality Group. You will own the guest journey from greeting to closing, take orders, fire courses, and guide guests through the menu with confident service.

You’ll master the menu, deliver wine and spirits service, stay guest-focused, and work with front-of-house and kitchen teams. Benefits include health coverage, PTO, gratuity-enabled pay, and a chance to help shape a singular hospitality

Responsibilities

• Take Ownership of the Table: Own the entire guest journey from first greeting to final farewell—taking the order, firing courses, guiding guests through the menu, and orchestrating seamless service at every table in your section.
• Master the Menu: Maintain expert knowledge of every dish, its ingredients, and preparation, offering thoughtful recommendations and answering guest questions with authority.
• Deliver Expert Wine & Liquor Service: Guide guests through the wine list and spirits selection, execute proper bottle and beverage service, and make confident pairings that elevate the meal.
• Stay Guest-Focused: Create memorable guest experiences that turn first-time visitors into loyal, returning guests, staying connected to feedback and seeking out every opportunity to make each visit better than the last.
• Work as a Team: Pull together with both the front-of-house and kitchen staff, communicating clearly, supporting one another, and staying aligned so service runs smoothly.
• Direct Your Support Team: Coordinate with servers, runners, and bussers to keep your section running smoothly, delegating with clarity and grace.

Job description

The Morris Proper, a full-service restaurant and bar in Morristown, is hiring to join Chelsea Hospitality Group. You will own the guest journey from greeting to closing, take orders, fire courses, and guide guests through the menu with confident service.

You’ll master the menu, deliver wine and spirits service, stay guest-focused, and work with front-of-house and kitchen teams. Benefits include health coverage, PTO, gratuity-enabled pay, and a chance to help shape a singular hospitality