Service Manager - Heavy Equipment Maintenance Lead

CASE Power & Equipment of Florida; Anderson (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Monthly Family Dinner Night

Competitive compensation + Profit-Shar

Company provided truck

Full medical, dental, vision coverage

401(k) with match

Generous PTO + holidays

Wellness stipend

Tool/boot reimbursements

Company events & team dinners

Volunteer time

Job summary

EquipmentShare in Anderson, SC is seeking a Service Manager to lead a team of heavy equipment maintenance technicians and optimize service operations using our data-driven tools. This role focuses on efficient scheduling, diagnostics, and customer satisfaction, with an emphasis on safety and continuous improvement.

The position offers a Monday–Friday schedule, competitive compensation, full medical/dental/vision coverage, a company truck, 401(k) with match, generous PTO, and opportunities for

Qualifications

• High School diploma, Trade school certificate preferred.
• Experience in field service, maintenance and repair preferred.
• Experience leading maintenance teams.
• Valid driver’s license and being at least 21 years old to operate company vehicle.

Responsibilities

• Coordination and supervision of quality performance of our equipment mechanics and service personnel.
• Scheduling repairs for customer and company owned rental equipment.
• Maintain and nurture existing customer relationships to ensure 100% satisfaction with service and support.
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications.
• Employee training and development and maintaining a safe work environment.
• Other duties, assigned as needed.

Skills

Maintenance experience

Interpersonal skills

Problem solving

Team leadership

Customer service

Communication

Education

High School diploma or trade certificate

Job description

EquipmentShare in Anderson, SC is seeking a Service Manager to lead a team of heavy equipment maintenance technicians and optimize service operations using our data-driven tools. This role focuses on efficient scheduling, diagnostics, and customer satisfaction, with an emphasis on safety and continuous improvement.

The position offers a Monday–Friday schedule, competitive compensation, full medical/dental/vision coverage, a company truck, 401(k) with match, generous PTO, and opportunities for