Service Manager - Growth, Training & Guest Experience

Monarch; Dallas (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Monarch in Dallas is seeking an experienced Service Manager to lead front-of-house operations for a high-volume restaurant. You will collaborate with management to optimize revenue, train staff, and uphold service standards.

You will recruit hourly team members, supervise SOPs, ensure guest satisfaction, and maintain sanitation and safety. The role requires polished, energetic leadership in a fast-paced environment and familiarity with MS Office and restaurant systems.

Qualifications

• 2+ years of management experience in a fast-paced restaurant.
• High volume restaurant experience required.
• Strong written and verbal communication skills.
• Polished, professional and energetic floor leadership.

Responsibilities

• Collaborate with management to drive revenue and reduce costs.
• Recruit and train hourly staff to uphold service standards.
• Develop and maintain SOPs for restaurant operations.
• Lead weekly manager meetings and communicate with guests during service.
• Ensure guest satisfaction and maintain sanitation and safety standards.

Skills

Management experience

High volume restaurant

Communication skills

Professional demeanor

Tools

MS Office

Job description

Monarch in Dallas is seeking an experienced Service Manager to lead front-of-house operations for a high-volume restaurant. You will collaborate with management to optimize revenue, train staff, and uphold service standards.

You will recruit hourly team members, supervise SOPs, ensure guest satisfaction, and maintain sanitation and safety. The role requires polished, energetic leadership in a fast-paced environment and familiarity with MS Office and restaurant systems.