Service Manager, Equipment Solutions Leader

United Rentals; Tolleson (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Op•p

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive and welcoming culture

Job summary

United Rentals is seeking a Service Manager – Customer Equipment Solutions (CES) to lead a key maintenance enterprise. You will hire and motivate a team of Service Technicians, improve efficiency and customer satisfaction, and collaborate with the Branch Manager to build a profitable location.

You’ll coordinate CES technicians, drive service-related revenue, schedule timely repairs, and manage productivity.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred.
• Valid driver’s license with acceptable driving record
• Extensive Equipment Fleet Maintenance and leadership experience
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience
• Strong motivational and leadership skills
• Excellent customer service skills
• Strong knowledge of maintenance accounting and P&L
• Basic computer skills with Excel

Responsibilities

• Coordinate and supervise overall performance by CES technicians, drivers, and service associates.
• Generate service-related revenue.
• Schedule and perform timely repairs for rental and customer equipment.
• Create work schedules and maintain proper accounting of technician productivity.
• Employee training and development.
• Other duties as needed.

Skills

Leadership

Customer service

Maintenance knowledge

P&L

Team supervision

Scheduling

Motivation

Problem solving

Education

High School diploma

Trade-school degree

Bachelor’s degree

Tools

Microsoft Excel

Job description

United Rentals is seeking a Service Manager – Customer Equipment Solutions (CES) to lead a key maintenance enterprise. You will hire and motivate a team of Service Technicians, improve efficiency and customer satisfaction, and collaborate with the Branch Manager to build a profitable location.

You’ll coordinate CES technicians, drive service-related revenue, schedule timely repairs, and manage productivity.