Service Manager — Doors & Access (Orlando)

D.H. Pace Company, Inc.; Orlando (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

paid time off and holidays

Company-paid life insurance

401(k) with employer match

HSA and FSA options

Voluntary benefits

Employee discounts for you and your IM

Competitive compensation with annual…

Job summary

DH Pace Company, Inc. in Orlando, FL is seeking a Service Manager to lead day-to-day operations of the commercial door service department. You will plan schedules, manage labor costs, and ensure timely, budget-conscious project delivery.

The role requires leadership, strong communication with customers, and experience managing personnel. A valid driver's license and a good driving record are essential for this position.

Qualifications

• Bachelor’s degree preferred and a minimum of two years of experience managing personnel
• Ability to communicate with customers to ensure satisfaction
• Review customer survey data and respond to customer concerns
• Ability to apply technical concepts and understand mechanical systems
• Valid Driver’s License with a good driving record

Responsibilities

• Manage day-to-day operations of the commercial door service department
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
• Review workload and manpower to meet customer commitments in a cost effective manner
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer
• Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other duties as assigned by Manager

Skills

People management

Customer service

Communication

Education

Bachelor's degree

Job description

DH Pace Company, Inc. in Orlando, FL is seeking a Service Manager to lead day-to-day operations of the commercial door service department. You will plan schedules, manage labor costs, and ensure timely, budget-conscious project delivery.

The role requires leadership, strong communication with customers, and experience managing personnel. A valid driver's license and a good driving record are essential for this position.