Service Manager, Commercial Doors & Installations

DH Pace Company, Inc.; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) with match

HSA option

Disability insurance

Employee discounts

Job summary

Overhead Door Company of Charlotte, a DH Pace Company, Inc., is seeking a Service Manager to lead our door, docking and security service and installation teams in Charlotte, NC. You will directly manage technicians and administrative staff, ensuring top-notch customer service and efficient operations.

The role requires a Bachelor's Degree (preferred), at least two years of supervisory experience in building products or related services, and strong communication with a valid driver's license.

Qualifications

• Bachelor's Degree highly preferred.
• Minimum two years' work experience with supervisory or managerial responsibilities in a commercial building products and materials company that fixes/repairs/installs equipment/products.
• Excellent communication, organization, and mechanical aptitude.
• Must possess a Valid Driver's License and good driving record.

Responsibilities

• Budget and P&L responsibility with the expectation of effectively controlling labor and material costs.
• Manage and directly assist with employee/job scheduling/dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving.
• Effectively communicate with customers, ensuring the highest quality service is always provided.
• Develop, train and hire technicians, office administrative personnel and interns/management trainees as necessary.
• Other duties as assigned.

Skills

Excellent communication

Organized

Mechanical aptitude

Education

Bachelor's Degree

Job description

Overhead Door Company of Charlotte, a DH Pace Company, Inc., is seeking a Service Manager to lead our door, docking and security service and installation teams in Charlotte, NC. You will directly manage technicians and administrative staff, ensuring top-notch customer service and efficient operations.

The role requires a Bachelor's Degree (preferred), at least two years of supervisory experience in building products or related services, and strong communication with a valid driver's license.