Service Manager - Branch Leadership, Grow Your Pest Team

RNA Rentokil North America; Marietta (GA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Comprehensive training and licensure

Company vehicle, gas card, cell phone,

Laptop and mobile device provided

Medical, dental, vision coverage

Disability and Life Insurance

Paid time off

401(k) retirement plan with company-m̌

Job summary

Rentokil North America is seeking a Service Manager to lead and motivate our local Pest Technician Teams, ensuring top-tier service delivery for our Terminix products. You will oversee scheduling, regulatory compliance, and customer issue resolution while guiding branch operations and inventory management.

The role emphasizes leadership, strong communication, and safety-conscious problem solving, with relocation to support branch needs and opportunities for growth within the Rentokil family.

Qualifications

• An associate’s degree required; a four-year degree is highly desirable
• Valid driver's license required
• 1–2 years related experience helpful but not required
• Willingness to relocate is highly desirable
• You can lead and motivate others
• Strong written and verbal communications skills
• Able to solve problems and provide practical solutions
• Able to build rapport with customers and employees
• Detail oriented with strong safety understanding
• Aptitude for basic/intermediate math for sales/service calculations
• Comfortable working outdoors and in crawl spaces/attics when needed

Responsibilities

• Monitor branch scheduling and ensure pest tech routes are completed
• Ensure regulatory compliance and safety standards are met
• Respond to customer concerns including cancellation requests
• Inspect and evaluate Pest Technicians’ performance
• Monitor and maintain inventory levels of pest control products
• Facilitate ongoing training of local sales and service teams

Skills

Leadership

Communication

Problem solving

Rapport building

Detail oriented

Safety awareness

Math aptitude

Motivating others

Adaptability

Education

Associate degree

Bachelor’s degree desirable

Job description

Rentokil North America is seeking a Service Manager to lead and motivate our local Pest Technician Teams, ensuring top-tier service delivery for our Terminix products. You will oversee scheduling, regulatory compliance, and customer issue resolution while guiding branch operations and inventory management.

The role emphasizes leadership, strong communication, and safety-conscious problem solving, with relocation to support branch needs and opportunities for growth within the Rentokil family.