Service Manager - Bilingual

Masis Staffing Solutions; El Paso (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Masis Staffing Solutions is hiring a Bilingual Staffing Manager to lead a team of Service & Staffing Coordinators in El Paso, TX. This role focuses on achieving productivity and performance goals while driving new business development and exceptional client satisfaction.

You will mentor staff, balance workloads, and identify talent through multiple channels. Fluency in English and Spanish is required to communicate with diverse clients and candidates.

Qualifications

• Bachelor's degree in business administration, Marketing, or related field.
• Ability to speak multiple languages is highly desirable (bilingual).
• 3 years of successful leadership talents include mentoring, delegating, and motivating teams.

Responsibilities

• Lead a team of Service & Staffing Coordinators to meet or exceed productivity and performance goals established by the executive team.
• Lead, mentor and develop Service Coordinators.
• Promote new and existing business development through prospecting and account management.
• Review performance of designated Service Coordinators.
• Balance workload among Service Coordinators to maximize performance and growth.
• Identify talent via job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events.
• Maintain contact with major clients and prospects to maximize sales and client satisfaction.
• Controls expenses to meet budget guidelines.
• Lead service operations and manage team performance.
• Coach and develop employees.
• Drive operational excellence and customer satisfaction.
• Bilingual – English & Spanish (speaking & writing).
• Ensure job orders are processed and filled with quality candidates

Skills

Leadership

Team development

Mentoring

Delegation

Motivation

Bilingual English-Spanish

Education

Bachelor's degree in business administration, Marketing, or related field

Job description

Bilingual Staffing Manager – El Paso, TX Full-Time, Full- Benefits, Weekly/Monthly Commissions

ROLE AND RESPONSIBILITIES

• Lead a team of Service & Staffing Coordinators to meet or exceed productivity and performance goals established by the executive team.
• Lead, mentor and develop Service Coordinators
• Promote new and existing business development through prospecting and account management.
• Review performance of designated Service Coordinators
• Balance workload among Service Coordinators to maximize performance and growth
• Identify talent via job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events.
• Maintain contact with major clients and prospects to maximize sales and client satisfaction.
• Controls expenses to meet budget guidelines.
• Lead service operations and manage team performance
• Coach and develop employees
• Drive operational excellence and customer satisfaction
• Bilingual – English & Spanish (speaking & writing)
• Ensure job orders are processed and filled with quality candidates

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Preferably: Bachelor's degree in business administration, Marketing, or related field and at least 3 years of successful staffing industry and management experience.
• Ability to speak multiple languages is highly desirable (bilingual).
• Required: 3 years of successful leadership talents include mentoring, delegating, and motivating teams.

PREFERRED SKILLS

• Ability to create and implement sourcing strategies for recruitment for a variety of roles.
• Ability to inspire, coach and develop others through a shared vision and purpose.
• Ability to select high quality/caliber talent.
• Proven leadership and team development (lead self, lead others, lead forward.)
• Ability to engage and lead team meetings.
• Proven leadership and team development (lead self, lead others, lead forward)
• Understand Financial reporting/statements.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off