Bilingual Service Lead - Staffing & Client Growth

Masis Staffing Solutions; Brockton (MA); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Masis Staffing Solutions in Brockton, MA is seeking a Service Manager - Bilingual to lead a team of Service Coordinators, drive performance, and enhance client satisfaction. The role emphasizes developing talent and expanding business through strategic account management.

The ideal candidate will have a bachelor’s degree, 3+ years in staffing leadership, and bilingual abilities to coordinate with diverse clients and candidates.

Qualifications

• Preferably: Bachelor’s Degree in Business Administration, Marketing, or related field and at least 3 years of successful staffing industry experience.
• Ability to speak multiple languages is highly desirable (bilingual).
• Required: 3 years of successful leadership talents include mentoring, delegating, and motivating teams.

Responsibilities

• Lead a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team.
• Mentor and develop Service Coordinators.
• Promote new and existing business development through prospecting and account management.
• Review performance of designated Service Coordinators.
• Balance workload among Service Coordinators to maximize performance and growth.
• Identify talent via job posting responses, reverse resume searches, internet searches, walk‑ins, job fairs, and networking events.
• Maintain contact with major clients and prospects to maximize sales and client satisfaction.
• Controls expenses to meet budget guidelines.
• Ensure job orders are processed and filled with quality candidates.

Skills

Leadership

Bilingual

Education

Bachelor’s Degree in Business Administration, Marketing, or related field

Job description

Masis Staffing Solutions in Brockton, MA is seeking a Service Manager - Bilingual to lead a team of Service Coordinators, drive performance, and enhance client satisfaction. The role emphasizes developing talent and expanding business through strategic account management.

The ideal candidate will have a bachelor’s degree, 3+ years in staffing leadership, and bilingual abilities to coordinate with diverse clients and candidates.