Service Manager

BMW of Greensboro; Greensboro (NC); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Paid Time Off (PTO) 10 days/year

Employee discounts

Job summary

BMW of Greensboro, part of Hudson Automotive Group, is seeking an experienced Service Manager to lead a high-volume service team and drive exceptional customer experience. You will develop, motivate, and retain a top-performing team of service advisors while delivering on goals and maintaining high customer-service standards.

Join a state-of-the-art facility within a collaborative culture, with opportunities for professional development through Hudson Academy and a comprehensive benefits

Qualifications

• Track record of success developing service departments.
• Proven experience in training, directing, and removing barriers to success.
• Prior automotive service management experience is required.

Responsibilities

• Develop and lead a high-performing service team of advisors.
• Deliver on goals while upholding customer service and satisfaction standards.
• Collaborate with other departments to build cross-functional teams.

Skills

Automotive service management

Team leadership

Training & development

Customer service excellence

Cross-functional collaboration

Job description

BMW of Greensboro, part of Hudson Automotive Group, is on the lookout for an experienced, talented, and driven Service Manager to join our award-winning, high-volume service team. Hudson Automotive is one of the largest and fastest-growing automotive dealer groups in the Southeast U.S., and we’re passionate about delivering an exceptional customer experience. If you’re an experienced Service Manager in the automotive industry with a track record of success developing and leading high performing service teams, it’s time to shift your career into gear with BMW of Greensboro!What do we offer?Top Compensation (our top performing Service Managers earn $220K+ a year)Collaborative work environment and customer centric cultureHudson Academy: Continuous Employee Professional DevelopmentMedical, Dental, Vision, and Life Insurance401kPaid Time Off: All Full-time employees can accrue up to 10 PTO days per yearEmployee discounts on vehicles, products & servicesWho are we looking for?Energetic leader with the ability to develop, motivate and retain a top performing team of service advisors.Leader with a proven track record of delivering on goals while maintaining the highest standards of customer service and satisfaction.Ability to collaborate with other departments and build great teams.Qualifications:Track record of success developing service departments and unlocking the potential of all employees within this department.Proven experience in training, directing, and removing barriers to success.Prior automotive service management experience is required.Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.