Service Lane Manager

Hudson Automotive Group; Greensboro (NC); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Top compensation

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

PTO 10 days

Employee discounts

Job summary

Greensboro Honda, part of Hudson Automotive Group, is seeking an Experienced Service Lane Manager to join our award‑winning, high‑volume service team in Greensboro, NC. You will lead a dynamic service drive, coach staff, and drive customer satisfaction on every interaction.

The role offers top compensation (up to $160,000 annually including commission), a state‑of‑the‑art facility, and a comprehensive benefits package. Previous Service Lane Management and CRM/CDK experience are preferred.

Qualifications

• 3–5 years of service advisor experience.
• Previous service lane management experience preferred.
• Ability to develop, coach and mentor staff.
• Proven track record delivering strong customer experience.
• Experience guiding customers throughout the service process.

Responsibilities

• Lead and mentor the service drive team to high performance.
• Drive goals and maintain top standards of customer service.
• Collaborate with other departments to build strong teams.
• Guide customers through the service process with excellence.

Skills

Service lane leadership

Staff development

CRM experience

Customer service focus

Tools

CDK experience

Job description

Job Details
Job Location: Greensboro Honda - Greensboro, NC 27407
Salary Range: $100,000.00 - $160,000.00 Commission/year
Job Shift: Open to Closing
Annual Earning Potential $100,000 to $160,000

State of the art Facilities

High Volume Service Department

Greensboro Honda, part of Hudson Automotive Group, is on the lookout for an Experienced Service Lane Manager to join our award‑winning, high‑volume service team. Hudson Automotive is one of the largest and fastest‑growing automotive dealer groups in the Southeast U.S., and we’re passionate about delivering an exceptional customer experience. If you’re an experienced Service Lane Manager with a track record of success developing, coaching and developing high performing service drive teams, it’s time to shift your career into gear with Greensboro Honda!

What do we offer?

• Collaborative work environment and customer centric culture
• Top Compensation(Our top performing Service Lane Managers earn up to$100K +annually)
• Hudson Academy: Continuous Employee Professional Development
• Medical, Dental, Vision, and Life Insurance
• 401k
• Paid Time Off: All Full-time employees can accrue up to 10 PTO days per year
• Employee discountson vehicles, products & services

Who are we looking for?

• Energetic leader with the ability to develop and mentor a top performing service drive team.
• Leader with a proven track record of delivering on goals while maintaining the highest standards of customer service and satisfaction.
• Ability to collaborate with other departments and build great teams.

Qualifications:

• 3-5 Years of Previous Service Advisor experience isRequired
• Previous Service Lane Management Experience Preferred
• Ability to develop, coach and mentor Service Drive Staff.
• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience. (CDK experience preferred)
• Maintain accountability of supervised staff.
• Implement and follow a strong T.O. and CSI follow up process.

Are you ready to work in a rewarding, high‑energy environment, and state‑of‑the‑art facility? Come take the next step of your career with Hudson Automotive Group!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.